TESTIMONIALS
Don’t take what we say, hear what our clients and training participants say.
From Coaching Clients
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Alicia, Director
I cannot recommend Koon highly enough for her outstanding coaching skills and structured approach to the program. She is highly knowledgeable and has a unique coaching style that sets her apart from others in her field. Koon was able to get involved with key stakeholders to initiate change and create visibility for the effort and work I put in throughout the program leading to a remarkable transformation in my career.
If you are looking for an executive coach, I highly recommend Koon.
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Shiran, CEO
Koon is an awesome coach! :) She is empathetic, knowledgeable and deeply caring. I thoroughly enjoyed working with her and looking forward to collaborating in the future! Highly recommend her to anyone looking for guidance in organisation building and leadership.
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Daintree, CEO
I highly recommend Koon - she is an effective and accomplished leader, coach, and contributor.
In Koon you'll find two key elements. Koon understands business, leadership and relationships deeply, both from an "inside" perspective (ie, knows how the system works), and from an "outside" perspective (how to look at the system through different eyes to challenge your thinking on situations).
Becoming part of Koon's community is rich and valuable.
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Kerrie, HR Director
Description goes hereFor the last 6 months, I have worked with Koon as my Executive Coach. She is an active listener with a strategic mind who provided me with processes and tools to work through scenarios and grow as a professional and importantly, individual. I have been able to utilise Koon's coaching within the workplace, in a very agile environment.
In short, Koon has made me a better reflection of who I was when I was at my best, returning my confidence, passion and drive. Thank you, Koon.
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Gloria, Head of Risk
Thank you for helping me uncover the strengths, courage, determination and the better version of myself. Could not have done this without you Koon. Cant wait to see how, together, we can disrupt the world!.
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Sourasree, Product Owner
I signed up for a 6 session coaching program with Koon earlier this year which recently concluded. I found the structure of the program very helpful, confirming my internal motivations. Koon also provided some handy tips on framing difficult conversations which I have been using to positive outcomes. Koon's own length of professional experience and solid training as a professional coach gives her practical experience in the industry, which provides a strong foundation to the program. Overall, it was a great program and I highly recommend Koon to fellow professionals at various stages in their leadership journey.
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Eric, Manager
I started this journey expecting simple answers to my work problems. I left with the right tools, mindset and framework to be able to to tackle any future problems which revolved around stakeholder management. The sessions were borne from self reflections on what I value most and what are the driving principles that guide what I do and identifying my own objectives. Highly recommend to those that have an awareness at least that they need a change in how they do things and to approach their career with a new lens.
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Lily, Manager
Working with Koon as my leadership coach has been an invaluable experience. She has been a game-changer in my professional growth. Her authentic approach to coaching and deep cultural understanding have truly set her apart.
Koon not only helped me discover the right tools to continually develop myself but also empowered me to embrace my unique strengths and talents.
If you're looking for an executive or leadership coach who understands your journey and provides genuine support, I highly recommend Koon!
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Mitchell, Manager
Koon is a very thought provoking and insightful coach. She made me consider things I had never thought of and she challenged me to find my own style of effective communication.
Absolutely worth the time spent with her as her wisdom will last my whole professional life and beyond.
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Jennifer, Director
Koon is first and foremost a listener. Through her strategic interventions during the conversation, you begin to see mini-lightbulbs switch on, lighting the path to your professional and personal destination. She is well-equipped to provide you with a range of tools to help you on that journey. Her non-judgement is so important in creating a comfortable space to begin that journey to wherever it may be. Thank you, Koon!
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Eva, Director
Koon is much more than a brilliant Executive Coach. Her background working with multinational companies on organisation transformation allowed her to bring real life experiences and insights into our sessions. Koon understands how large, complex organisations work. She challenged my thinking at a practical level and weaved strategies, communication effectiveness and personal aspirations into our coaching sessions.
Not only did I see a change in myself after every session, I was able to incorporate what we discussed into tangible actions everyday. The confidence and growth are truly transformational.
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Salma, Product Owner
Koon is the epitome of an authentic leader! She not only practices what she preaches, but is someone you can feel entirely safe bringing your whole self to. When the opportunity arose to have a 1-1 executive coaching session with her, I was thrilled, but truthfully didn't know what to expect (I'm an overthinker, so what more thinking could we do?!) Let me tell you, it was one of the best coaching sessions I have ever had! Her calming guidance, thoughtful challenges and objective observations to allow me to come to my own discoveries were golden. Thank you so much Koon for the fantastic session that I still apply to this day!
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Sri, Officer
Koon is an excellent coach. She listened to my background and aspirations first and slowly made myself to answer the questions I had.
She is so talented that she allowed me to think deeply and bought out the hidden strengths I had, which gave the clarity on what to do next.
It was a challenging session that helped me to explore myself. Thank you Koon.
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Mish, SES 1
Koon’s executive coaching has put me on a pathway of both deep reflection and action. Her approach and ability to ask the right questions of myself and my sponsors mean the program she offers is tailored, to my aspirations and operating environment. Koon has strong ethics and people focused values which resonates with me. Her experience and broad networks give her insights outside of the public service that I can leverage and adapt, providing a fresh perspective and tools I can use to help in my role as an SES in the APS.
TRANSFORMATIVE
THOUGHT PROVOKING
GENUINE
Past Cliens
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NAB
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Women of Colour Australia
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The Hatchery
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Grant Thornton
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Australia National University
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Revantage
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Macquarie
From Training Participants
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Renata, Fraud Lead
Koon serves as an executive leadership coach, who gives a voice to those who are voiceless, those who have lost their voice and those who need a voice of impact. Through delivering concise and inspirational guidance she encourages diverse perspectives and equips individuals with the necessary tools to navigate a world that may not always be accommodating or aware. Koon promotes inclusive leadership and fosters new approaches with career awareness through a fresh perspective. Her genuine and engaging coaching style combined with her profound cultural insight, truly distinguishes her. More personally Koon has assisted me in discovering the tools for continuous self-improvement which has empowered me to embrace my unique strengths, talents and ambitions. For a truly invaluable experience with a skilled coach, I couldn’t recommend Koon enough. Koon’s expertise, commitment and enthusiasm are unmatched.
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Song, Associate Director
I was fortunate to attend Koon’s “Own Your Voice” program last year. I was made aware of my communication style at work and have been practicing improving my “voices” in conversations since. Koon was a wonderful facilitator. She made me feel comfortable to speak up and socialise with those outside my usual network. I am now following her on LinkedIn for her inspirational posts.
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Genevieve, Senior Manager
I was also lucky enough to have Koon bring her business and coaching experience helping a diverse team to understand their strengths and consider how they can leverage their strengths in a personal and business context. Koon's experience, authentic approach and genuine interest in the people she meets and works with created a great experience for the team. I highly recommend working with Koon.
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We-Ki, Director
Koon has this amazing ability to inspire with her authenticity, openness and wisdom. She is highly personable and communicates with clarity and a sense of humour, which makes her sessions really engaging. She connected with us as individuals even though it was a virtual group setting, and I found her advice invaluable. Without hesitation, I recommend Koon for any leadership coaching or speaking opportunities.
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Lama, Manager
I highly recommend Koon for her exceptional support and guidance in navigating the challenges as part of the VIC GOV Women of Colour Exec Leadership Program. Her empathy, practical strategies, and dedication have in helping my professional growth. I found it useful with Koon’s Big 4 experience and being very relatable in me achieving direct results.
STRATEGIC
ENGAGING
CULTURAL INSIGHT
From Keynote Enggement
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Vishy, Partner
I was delighted to invite Suet Koon Lai as one of our guest speakers at the 2022 PwC APAC Digital Accelerators (virtual) Conference. Koon is an authentic, engaging and inspiring presenter and always speaks from her heart and mind combined. Her story telling based on rich personal experiences, willingness to call things as she sees it, pragmatic and actionable insights and genuine care for her audience comes through clearly. If you are looking for a speaker on topics of diversity, inclusion, equity, leadership, navigating cultural barriers, cultural myth busting, team building (to name a few) I would strongly recommend you reach out to Koon
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Melissa, Lendlease
Koon is such a captivating speaker and is authentic in how she shares her lived experiences being a racially diverse leader navigating corporate Australia. Encourage you to reach out to Koon for speaking opportunities especially on the topic of Diversity, Equity and Inclusion, some great perspectives and tips on an evolving topic.
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Anton, Revantage
Koon hosted a learning session, themed 'Inspirational Career Story' at our 151 Property offices for the entire company on 4th May 2023. The session was extremely well received with great engagement from the team and positive feedback provided after the session as well. Koon talked with passion, gave numerous examples of dealing with change and general career advice, and was extremely open in sharing her story. Koon's presence and Aura captivated the team and a number of the team have already indicated that they would like to connect with Koon in some capacity. Koon, thankyou again for taking the time to share your story, experiences and advice with us. You are an inspiration!
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Charlotta, Asialink
"Optimistic", "Inspired", "Ready", is how participants described their state of mind after an hour with Suet Koon Lai as our guest coach. As senior professionals in the Asialink Leaders Program, of which Koon is also an alumni, they are change-makers in the area of inclusion, diversity and cross-cultural engagement. Koon effortlessly built rapport, openly shared challenges she had overcome and vision that had sustained her, and supported our Leaders to chart their own course forward. Koon is uniquely able to connect with people, and connect them to their own solutions. I am delighted to recommend Koon as a coach, speaker and leader in her field. As one of our Leaders said about Koon: #Legend.
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Wes, University of Sydney
How is it possible to write a recommendation for someone as inspiring, considerate, and accomplished as Koon. The Beta Gamma Sigma Alumni Chapters in Australia and New Zealand were excited to recently host Koon as one of our Keynote Speakers at the annual APR-X: BGS IDEA Exchange. Drawing on her life-story and an outcome driven perspective, she guided the audience through the perspectives of presence, communication and strategy to enhance their leadership skills. Thank you for your support of the University of Sydney Business School BGS Chapter and enriching the lives of our students and alumni. It is my absolute pleasure to recommend Koon for any speaking events or leadership/executive coaching.
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Annushree, Senior Product Manager
Koon is inspirational! We met when she spoke at the launch event of Oracle Professional Asian Leadership(OPAL), an employee resource group that looks to develop leaders within the Asian community. She spoke candidly about her journey as an immigrant to Australia, how she navigated the corporate world to get to a position of leadership and the urgency and importance of diversity in leadership. What struck me and most people was the vulnerability with which she shared her experience and was willing to give off her time to help the community. She is a rare mix of integrity, smarts and heart and I hope I get to work with her in a close capacity sometime soon!
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Gloria, Head of Risk
Koon is a formidable presenter, speaker and conversation curator. She engages the audience through vulnerability lived experiences and technical expertise. Her practical approach in DEI advocacy can easily be applied in everyday conversation to the boardrooms. I would unequivocally recommend Koon as a speaker. Description goes here
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Joie, Associate Director
Koon is a wonderful motivational speaker. Her words move your inner core as she justifies her stance with logic. Her insights makes the audience believe in her words, and makes one understand what is the right thing to do. She has the capability to bring out the best in people. She practices what she preaches. She strikes the right chord with her audience as she is authentic in her words and action. We had the privilege of hosting her and it was one of the best sessions we had. We look forward to hosting her again. Thank you Koon for all the positivity that you bring.
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Haocheng (Steven)
It's my privilege to have Koon as one of my guest speakers in our Fish Talk's 'My Career Journey' series. The touching stories, the positive energy, the transparency of her communication, and the techniques she conveyed during the session are compelling and left a solid impression on our audiences.
I am amazed by how Koon could tackle the challenges and provide her thought-provoking recommendations from a multi-cultural lens. I firmly believe that Koon's wisdom will be invaluable to leaders or emerging leaders who would like to step up further.